ITIL® 4 Specialist: Drive Stakeholder Value (ITIL 4 DSV) module covers all types of engagement and interaction between a service provider and their customers, users, suppliers, and partners. It focuses on the conversion of demand into value via IT-enabled services.
This course is aimed at individuals in management and service management roles who have a responsibility for practices such as software engineer/developer, DevOps Manager/Specialist, Solution Architect, etc., as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.
In order to access the ITIL® 4 Drive Stakeholder Value course and exam, you must have obtained an ITIL® 4 Foundation certificate. To access the exam, it is mandatory to have attended an accredited training course.
12 months
ITIL® 4 Specialist: Drive Stakeholder Value (ITIL 4 DSV) eLearning is offered by iLEARN – Innovative Learning an ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.