Are you an IT manager or and practitioner working within or towards the delivery of digital products and services?
The ITIL 4 Specialist: High-Velocity IT module will teach IT professionals the essential skills they need when working in digital services or on digital transformation projects.
Learning outcomes
1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’
3. Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
4. Know how to contribute to achieving value with digital products