ITIL® 4 Leader: Digital & IT Strategy (DITS) eLearning + Exam

ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies is impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

OBJECTIVES

Attendees acquire an understanding of:

• How disruption from new technologies are impacting organizations in every industry
• How business leaders are responding
• How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success

WHO IT IS AIMED AT

• Individuals continuing their journey in service management
• ITSM managers and aspiring ITSM managers
• ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
• Existing ITIL qualification holders wishing to develop their knowledge.

PREREQUISITES

In order to access ITIL® 4 Leader Digital & IT Strategy exam, students must:

• Have obtained ITIL® 4 Foundation certificate or ITIL® 4 Managing Professional Transition certificate
• Have attended an accredited training course
• Complete and receive a passing score on the 4 Case Study Assignments included in the course

ACCESS DURATION OF THE COURSE

12 months

This ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) eLearning is offered by iLEARN – Innovative Learning an ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.