ServiceNow Administration Fundamentals

About this Course

ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in timezones throughout the world.

The course offers robust lessons, group discussions, and reviews of real world system administration scenarios. You will also receive your very own sandbox instance for the duration of class to practice lessons learned through a variety of hands-on lab exercises to establish and build upon common concepts and skills.

Who Should Attend

This course is designed to be the introduction-to-intermediate point for those performing ServiceNow system administration responsibilities within an organization.rerequisites

Course: Welcome to ServiceNow

    On Demand
    3-hours

Key Principles Learned

Upon completion of this course, attendees will be able to:

• Configure applications for Fulfillers and Agents
• Configure Self Service
• Provide support to Fulfillers and Agents
• Maintain an instance
• Enhance an instance
• Package enhancements for testing

What's Next?

Consider taking your System Administration learning journey to the next level by:

    Passing the Certified System Administrator (CSA) exam
    Taking the ServiceNow Administration Advanced course