Advanced Certified Scrum Master (A-CSM) Live-Online

Advanced Certified ScrumMaster (A-CSM) is an in-depth, two-day immersion into the world of the ScrumMaster role. The class explores Agile Facilitation and Agile Coaching and how the ScrumMaster uses these skills to support the team, the Product Owner, and the Organization. The class is full of real-world examples from the attendees' experiences and coaches attendees through practical tools and techniques that can be implemented immediately at your workplace. The class is a deep dive into your role as a ScrumMaster and the hands-on activities and exercises demonstrate key concepts and let you experience the next level of Scrum firsthand.

Part 1 – Lean, Agile, and Scrum

• Show how Scrum is aligned with the Agile Manifesto
• Know the history of Scrum and Agile
• Understand the value of other agile approaches
• Analyze the personality traits of a Scrum Master
• Know when transparency inspection and adaptation are not working

Part 2 – Facilitation

• Know how to recognize divergent and convergent thinking
• Understand the challenges of integrating multiple perspectives
• Use facilitative listening
• Use alternatives to open discussion
• Know when not to be a facilitator
• Design a facilitated event
• Create a working agreement

Part 3 – Coaching and Training

• Understand the elements of a coaching stance
• Use coaching techniques
• Identify improvements to coaching interventions
• Be able to explain scrum and its benefits to a stakeholder

Part 4 – Service to the Scrum Team

• Describe the qualities of a self-managing team
• Use techniques to enable a team to improve its own effectiveness
• Know different models for group development
• Facilitate the creation of a Definition of Done
• Explain development practices and how they are beneficial

Part 5 – Service to the Product Owner

• Describe Product vision and Product Goals.
• Know how to create a Product Goal with the Scrum Team and stakeholders.
• Create and refine a Product Backlog that supports achieving a Product Goal.

Part 6 – Service to the Organization

• Understand the organizational impediments that can affect your scrum team
• Practice how to resolve organizational impediments

Part 7 – Scaling Scrum

• Recognize at least two approaches to scaling Scrum.
• Techniques for visualizing, and reducing dependencies.
• Benefits of feature teams versus component teams.

Part 8 – Organizational Change

• Understanding complex systems.
• Initiating organizational change.

Part 9 – Scrum Mastery

• How you as a scrum master fulfill the Scrum values
• Recognize types of conflict
• Patterns for responding to conflict
• Effective leadership