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Overview

 

How SIAM has evolved and what role it plays in the era of digital transformation?

Welcome to the Service North Nordics 2024 event, the highlight of the year for professionals working in Service Integration and Management (SIAM). This year offers a unique opportunity to deepen understanding of the current state of SIAM and its advanced application across various industries.

The venue is the historic Stock Exchange Building in the heart of Helsinki, creating a valuable atmosphere for dialogue and networking. The day is packed with knowledgeable presentations, discussions, and insightful case examples provided by leading experts and companies in the field, such as Scopism, Sofigate, Wakaru, Tietoevry, ONEiO, and Apptio.

Participants will have the opportunity to hear and discuss current themes shaping the future of the industry. The program is driven through expert presentations, but also together with the participants. We have also allotted time for discussion after each presentation. To ensure the smooth flow of discussions, a limited number of tickets are available for the event. Act quickly and reserve your spot!

To whom is the event aimed?

The event is aimed at everyone operating within the SIAM ecosystem – professionals in service management and service integration, service managers, procurement managers, as well as representatives of customer and supplier organizations. 

Influence resides in the collective

At the end of the event day, we will organize Finland's first SIAM community meeting. All event participants are welcome to join the meeting, as well as others who have joined the community.

NOTE! if you are joining only community meeting (start 16:00), please register your place here >>

Find out more

For more information about the SIAM community, click here >>

And to join, click this link >>

 

Buy tickets here

Speakers

Claire Agutter

Director

Claire Agutter

Scopism

Juha Berghäll

CEO

Juha Berghäll

ONEiO Cloud Oy

Monica Järvinen

Business Controller

Monica Järvinen

KONE IT

Tomi Kaleva

IT SIAM lead

Tomi Kaleva

Finnair Oyj

Joen Olsen

Technology Economist

Joen Olsen

Apptio

Henning Tønnesen

Head of Service Management office

Henning Tønnesen

Caverion Oyj

Kapil Vidhani

Head of SIAM Delivery

Kapil Vidhani

Tietoevry Tech Services

Petri Väyrynen

Founder

Petri Väyrynen

Wakaru Oy

Program 23.4.2024

08:00 - 09:00

Welcome to conference! Registration & breakfast

09:00 - 09:15

Conference opening

Founder
Petri Väyrynen
Wakaru Oy
09:15 - 10:00

SIAM Past, Present and Future

Director
Claire Agutter
Scopism
10:00 - 10:15

Coffee break

10:15 - 11:15

KONE IT transformation journey into Understanding the Cost and Value of Services

Business Controller
Monica Järvinen
KONE IT
Technology Economist
Joen Olsen
Apptio
11:15 - 12:15

Lunch

12:15 - 13:15

Navigating new horizons: The Finnair SIAM Journey

IT SIAM lead
Tomi Kaleva
Finnair Oyj
13:15 - 13:30

Coffee break

13:30 - 14:30

From Silos to Symbiosis: Creating Value through Service Integration and Management

Head of Service Management office
Henning Tønnesen
Caverion Oyj
Head of SIAM Delivery
Kapil Vidhani
Tietoevry Tech Services
14:30 - 14:50

Coffee break with Snack

14:50 - 15:50

When APIs are not enough - case IT services ecosystem

CEO
Juha Berghäll
ONEiO Cloud Oy
15:50 - 16:00

Conference closing words

16:00 - 16:15

Coffee break (short break before community meeting)

16:15 - 18:00

SIAM community meeting - SIAM social roundtables

18:00 - 19:00

Networking with food & drinks

Tapahtumajärjestäjä pidättää oikeuden muutoksiin.

Prices

Service North Nordics - SIAM (1 ticket)

390.00 €
+alv. 24%

Osta heti

2 PACK - Service North Nordics - SIAM (2 tickets)

590.00 €
+alv. 24%

Osta heti

4 PACK - Service North Nordics - SIAM (4 tickets)

1000.00 €
+alv. 24%

Osta heti

Once a place for the event has been purchased, participation is binding. Registration will be invoiced after ordering (invoice for companies is also possible). If you are not able to participating in the event, you can give the place to colleague. The cancellation term are also valid to cases of illness. For changes to the order, contact info@oppia.fi or Elina Halonen at +358 40 735 9265.

Partners

Yhteistyössä

Scopism
Sofigate Oy
Tietoevry Oyj
ONEiO Cloud Oy

Location

Pörssitalo

Fabianinkatu 14
Helsinki

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